RÜCKSENDUNGEN – FALSCHER ARTIKEL / BESCHÄDIGTER ARTIKEL
We are very sorry if you have received the wrong item/order or received a damaged item. To expedite a resolution, email us atmerchandising(at)paulkalkbrenner.net
Please include your name, order no. and picture of the incorrect/damaged item(s) you received. We will resolve your issue promptly.
Rückgabe aus Deutschland, EU-Ländern, der Schweiz und Norwegen
For orders from EU countries, from Switzerland and Norway, the customer may return or exchange most new and unworn items within 14 days of receipt of package for a full refund.
The postage for the delivery will not be refunded. The customer bears the costs for the return.
Items should be returned in their original product packaging. The customer bears the costs of the return shipment. A full refund will only be made if the return is received by PK Handelswaren GmbH within the return policy window stated.
Within 14 days of delivery, exchanges may be made for items equal to or less than the value of the original purchase price. Apparel will not be refunded or exchanged if washed or worn. The exchange of audio and video media is only possible in original packaging. Sunglasses cannot be returned or exchanged.
PK Handelswaren GmbH
Rücksendungen für alle anderen internationalen Bestellungen
Please note that all international sales are final, and we do not offer exchanges or refunds.
(Berlin, 23. May 2023)